One evening during the summer, a student called me at home. This student, a girl with Attitude (notice the capital A), reported that she had done really well in a CNA class at the local technical college. Wanting to get a job, she asked if I knew how to create a resume. We agreed to meet, and we created a resume for her. I don't know if she got a job, but she made my day by calling. What really made my day? I'll tell you. There were two things. The first was the fact that this smart young woman who in the past has seen school as an uncaring institution and teachers as enemies called me, and she called me at home. The second was that this young woman realized for the first time what I had told her last year--she is really smart. Her college instructor encouraged her to pursue a career in nursing, something that requires a four-year degree.